Intermediate Treasury Support Analyst

Description du poste

Team and Position
We are seeking a talented Support Analyst to join our dynamic Capital Market IT (CMI) department to prepare the release of the application.

CMI involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

We are starting the decommissioning of our Kondor Plus trading platform for our Treasury business to transfer this activity to our main front office target platform (Orchestrade or OT). Orchestrade is already implemented for a large list of assets and business lines.

The DeKOT project (decommissioning of Kondor+ to migrate into Orchestrade) will migrate our worldwide cross asset treasury platform (all products) booked in several instances of Kondor Plus. We have created a team in Singapore to take in charge some part of the project (e.g. In-bound and out-bound flows of the platform for various systems or modules, API…). Performance and latency of those interfaces will be key for the success of the project.

With strong interactions with our Paris Head office team, the support analyst would work with the first BA team members and development team based in Asia in Singapore, our IT treasury team, businessstakeholders in the region and our head office teams. The team will be fully allocated to this project and will be part of a multi sites project team.

As a Support Analyst and business analyst in the pre migration phase, you will play a crucial role in bridging the gap between business user needs and technical solutions. You will work closely with stakeholders from both your IT Division and aligned treasury business line to define, document, and translate business requirements into actionable software specifications. You will be a key advocate for business value, ensuring that our software solutions meet the needs of our users and contribute to the overall success of our operations.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

When the system will be used on production you will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. Y

• Critères de candidature

  Niveau d'étude minimum

  Bac + 3 / L3

  Formation / Spécialisation

  Bachelor and above in relevant discipline.
  Key Skills
  

  Candidates should have 5-7 years of experience in Production Support of financial systems.
  

  Master’s degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
  

  Strong knowledge on treasury application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
  

  Candidates should have ITIL certification/knowledge.
  

  Knowledge of major market regulatory body’s rules is an advantage
  

  Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
  

  Should be able to do SLA & KPI management, Client communication & interaction
  

  Predictive analysis, consulting, escalation management
  

  Risk analysis and project execution
  

  Knowledge in Capital Market FO/BO environment is an advantage
  

  Strong knowledge in Configuration Management
  

  Knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
  

  Knowledge of monitoring solution like ITRS Geneos is an advantage
  

  Good knowledge of Microsoft Office
  

  Careful observance of standards and processes
  

  Excellent communication and interpersonal skills
  

  Strong analytical or troubleshooting skills
  

  Ability to work well under pressure
  

  Autonomous, self-motivated and excellent team player
  

  Strong perseverance and diligence towards attaining goals and effective time management
  

  Self-starter and ambitious

  Niveau d'expérience minimum

  6 - 10 ans

  Compétences recherchées

  Other Professional Skills and Mindset
  

  Strong passion for production support and resiliency.
  

  Appetite to follow technology trend and participate to communities.
  

  Eagerness to learn and adapt in a dynamic software development environment.
  

  Excellent problem-solving and analytical skills.
  

  Effective communication skills and ability to work collaboratively in a team.
  

  Excellent Aptitude, Curious to learn
  

  Eagerness to learn and adapt to new technologies.
  

  Passion for sharing expertise and grow team members’ skills.

• Entreprise Crédit Agricole CIB

  A propos de Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB est la banque de financement et d'investissement du groupe Crédit Agricole, 10ème groupe bancaire mondial en taille de bilan 2021 (The Banker, juillet 2022). Près de 8600 collaborateurs répartis dans plus de 30 implantations en Europe, Amériques, Asie-Pacifique, Moyen-Orient et Afrique du Nord, accompagnent les clients de la Banque dans la couverture de leurs besoins financiers à travers le monde. Crédit Agricole CIB propose à ses clients grandes entreprises et institutionnels une gamme de produits et services dans les métiers de la banque de marchés, de la banque d'investissement, des financements structurés, de la banque commerciale et du commerce international. Pionnier dans le domaine de la finance Climat, la Banque occupe aujourd'hui une position de leader sur ce segment avec une offre complète pour l'ensemble de ses clients. La majorité des postes est éligible au télétravail dans les conditions prévues par notre accord reposant sur le double volontariat (collaborateur & manager) et après une période d'intégration réussie. Crédit Agricole CIB s'engage en faveur de l'insertion des personnes en situation de handicap, ainsi ce poste est ouvert à toutes et à tous. Pour plus d'information : www.ca-cib.fr Twitter: https://twitter.com/ca_cib LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/