COMPANY OVERVIEW
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.
INTERNSHIP DESCRIPTION
Marriott International, Inc. is seeking a current undergraduate university student or a recent graduate, who is passionate about digital marketing and keen to establish a long-term career in the hospitality industry. We create opportunities to develop our interns, allowing you to gain invaluable project experience, hone your leadership & team skills, and position yourself for a rewarding career in the hospitality industry and beyond. We immerse you in an environment with people, places & practices that make up our thriving portfolio.
You will experience firsthand the thrills of working with some of the most sought-after hospitality brands & leaders in the world.
If you are ready to learn, grow, and help people experience the world like never before, then we are ready for you. What better way to experience Marriott International, Inc. than actually being part of us?
DUTIES & RESPONSIBILTIES
As a Marketing and Platform Operations Intern in the Consumer Operations department, you will gain hands-on experience in email marketing, digital merchandising, and content management. You’ll work closely with cross-functional teams, agencies, and stakeholders to make a real impact in our marketing efforts for owned channels. This role is perfect for a self-starter eager to develop skills in digital marketing, campaign planning, coordination, and strategy, as well as data analysis.
Key responsibilities include:
- Email Marketing Support (DMM)
- Manage email schedules and support communication with both internal stakeholders and external agencies, ensuring smooth execution of email marketing campaigns.
- Source and organize images from Digital Asset Management (DAC) for lifecycle, retargeting, and email marketing campaigns.
- Merchandising Campaign Management Support (DME)
- Coordinate placement availability with internal stakeholders for digital merchandising campaigns on App and Web.
- Identify alternative placements for continent/area campaigns to resolve content clashes, in collaboration with our content ops team.
- Update submissions for digital merchandising campaign requests (content, dates, and images) based on requests from campaign requestors / managers.
- Assist with campaign content needs, including sourcing and uploading images to DAC and ensuring timely delivery for campaign execution.
- Serve as a point of contact for teams with questions about digital merchandising campaigns, content uploads, and placement guidelines.
- Take notes during monthly merchandising meetings with internal stakeholders and ensure timely follow-ups on action items with regional campaign managers.
- Support campaign performance analysis by extracting and analyzing raw data, generating insights, and creating reports and presentations for internal stakeholders and leaders.
- CreativeX Platform Support
- Review and process CreativeX access requests, ensuring appropriate levels of access.
- Monitor and review in-flight creatives on the platform to ensure they follow our best creative practices and guidelines, as well as flagging high-value assets that have not passed guidelines but should have.
- Updating learning sources / guideline decks and communicating any changes to area teams.
- Contribute to enhancing and redesigning reports, including the monthly CreativeX report that we share with internal stakeholders.
JOB KNOWLEDGE, SKILLS & ABILITIES
We are looking for an intern who is passionate, committed, and eager to learn, but most above all – a self-starter with the following preferred (not necessarily required) skills:
Soft Skills:
- Strong organizational and time management skills, with the ability to handle multiple tasks and deadlines.
- Excellent communication skills, both written and verbal, to liaise with agencies, area marketing teams, and other stakeholders.
- Detail-oriented and proactive in following up on outstanding tasks and ensuring all campaign details are accurate and up to date.
- Problem-solving skills to find alternative campaign placements and scheduling conflicts efficiently.
- Ability to work independently as well as collaborate effectively with cross-functional teams.
- Comfortable taking initiative and proposing improvements to existing processes and reports.
Hard Skills:
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) for handling data and creating reports/deck.
- Experience with any content management system (CMS) and Digital Asset Management (DAC) platforms is a plus.
- Basic photo editing and image optimization skills for campaign content (e.g., Adobe Photoshop).
- Familiarity with data analysis and/or visualization tools (e.g., Excel, Google Analytics, Adobe Analytics).
QUALIFICATION STANDARD
- Education:
Undergraduate / Postgraduate degree in any field (analytical fields preferred) - Requirements:
- Singaporean, Singapore PR, or valid Student Pass / Work Holiday Visa Pass
- Currently enrolled in an undergraduate program or a recent graduate of a university in Singapore, Australia, France, Germany, Hong Kong, Japan, New Zealand, Switzerland, the United Kingdom, or the United States
- Able to commit to a six-month internship. (The internship can span until December 2025)
- Grooming:
All employees must maintain a neat, clean and well-groomed appearance per Marriott standards.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
