Key Account Manager, Singapore

The incumbent will be responsible for the achievement of sales, quality distribution, in-store excellence and operational efficiency of the account or channel assigned.

Based on the product category assigned, this role will manage strategic relationship with telco/ chain retailers/ open channel retailer partners; be accountable for monthly sales revenue target for designated accounts.

(Product category could be: Mobile Experience (MX), Home Appliances (HA/DA), AV/TV, Brand Memory, etc.)

• Develop and maintain long-term, mutually beneficial relationships with key accounts
• Develop and implement strategic account plans to achieve sales targets and business objectives through joint-business-plan (JBP)
• Identify and pursue opportunities for growth within existing accounts
• Conduct regular account business performance review (QBR)
• Negotiate commercial agreements, terms & conditions for sales programs and all relevant commercial matters with key accounts
• Achieve and exceed sales targets for assigned accounts
• Analyse partners’ data and industry trends to identify opportunities and challenges
• Provide insights and recommendations to improve partners’ performance and overall business performance for the assigned product category
• Collaborate with internal stakeholders to ensure seamless execution of channel promotions and other commercial activities, to meet both the business needs of external partners and Samsung Singapore

• Relevant sales experience in the assigned product category or industry is highly preferred (for eg. mobile device and/or telecom industry for MX)
• Experience in key account management and/or channel sales management is a strong plus
• Results oriented and proven track record in meeting sales targets
• Proficiency in building and nurturing long term business relationship with key accounts
• Ability to perform well under pressure and in a fast-moving environment
• Comfortable in connecting and presenting to ‘C-suite’ executives, both internally and externally
• Possess strong interpersonal and negotiation skills
• Data-driven, detailed and the ability to make business proposals / recommendations based on data and facts
• Self-initiated and able to work independently with minimal supervision
• Possess strong team spirit and willingness to go the extra mile and contribute as a team player
• Proficient in MS Word, Excel and PowerPoint (for weekly reports and stakeholder presentation)