Lab Technician

Job Responsibilities:

• This position shall be stationed in Q & M Dental Centre-City Square Mall, reporting to Lab Team Leader.
• Response and answer to SDCC calls, update of SDCC’s WhatsApps information for the team.
• Assist to prepare for case collection.
• Coordinate all incoming and outgoing cases, communicate with courier service, and tracking of all cases movement.
• Maintain records of all incoming cases and invoicing all outgoing cases.
• Ensure that all cases have to be checked by the Lab Team Leader before despatching to the clinics.
• Ensure cases have been well packed before each collection by the courier.
• Manage and maintains of all mailling machine with care.
• Perform housekeeping of the lab premises, daily maintenance of all lab machines.
• Perform inventory check once a month with QuantumLeap Team.
• Prepare order form, and check with all technicians for stock replenishment on a weekly basis.
• Ensure prompt submission of purchasing order upon receiving approval from the Lab Team Leader.
• Ensure all clinics have lab sheets and updated price list, packaging boxes for business continuity.
• In-charge and ensure that all document collection (invoices, courier service slips, credit notes), in sorted order, are handover to QuantumLeap on a monthly basis.
• To fabricate dental prosthetic with digital work flow.
• To assist any denture repair request by CSM dentist
• Any other ad-hoc reasonable task may be assigned to you on time to time basis

Requirements:

• Minimum Higher NITEC in Biotechnology or Chemical Technology from ITE.
• Proficiency in Microsoft Office (Words and Excel).
• Meticulous in handling lab administrative work.
• Demonstrated successes in learning and applying new skills effectively.
• Good communication, interpersonal skills, and ability to work independently as well as be a good team player within cross-functional teams.