Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for an experienced and strategic Food Projects & Process Excellence Lead to manage food safety efforts across relevant APAC countries. This senior role oversees the development and execution of food safety standards, compliance systems, and regulatory management across 6 markets, each with its own complexity. You will manage a team of 6 direct reports (one per country), ensuring consistent execution, performance tracking, and a strong culture of compliance across the region.
You will act as the primary driver of food safety excellence, regulatory coordination, and audit programs, and serve as the key interface between local authorities, internal teams, and global stakeholders. This role is hands-on but also strategic—ideal for someone who can balance operational rigor with high-level leadership. If you're excited to shape the future of food safety across countries and lead regional initiatives that make a real impact, we’d love to hear from you.
Your Mission
- Lead the food safety and compliance agenda across 6 countries, overseeing local execution through direct reports in each market
- Build and maintain high standards for food safety, hygiene, and regulated product compliance (e.g., tobacco, pharmacy, alcohol)
- Develop and implement regional frameworks for HACCP, SOPs, food recall management, and issue resolution
- Design and roll out internal audit programs, dashboards, and regional scorecards with clear KPIs and action plans
- Coach and develop your country-level food safety managers, ensuring alignment with regional strategy and local execution
- Be the senior point of contact for regulatory bodies, supporting high-level discussions and risk management
- Ensure business continuity and food safety readiness across all countries, especially during incidents or crises
Qualifications
- 6+ years of experience in process improvement, project management, food safety or quality management, ideally with regional oversight
- Proven track record leading multi-country teams and managing distributed direct reports
- Strong knowledge of food safety systems (HACCP, ISO 22000, GHP) and regulated product compliance
- Confident in managing stakeholders across operations, legal, and government agencies
- Analytical mindset, excellent communicator, and hands-on when needed
- Fluent in English; additional languages are a plus
- Willingness to travel across the region based on needs
Additional Information
Why Join foodpanda?
- Play a key leadership role in a fast-scaling fresh commerce business
- Be part of a mission-driven team shaping the future of quick commerce and food quality
- Enjoy a collaborative international environment with high ownership and learning opportunities
- Competitive package, benefits, and travel opportunities across APAC
- Access to internal tools and learning platforms to support your growth
