Job Description:
- Develop, implement, and review operational policies and procedures
- Check Workstations for operations
- Ensure food is served in accordance with SOPs
- Manage quality control at both outlet and execute crisis management plans
- Manage productivity performance
- Responsible for inventories and stock-taking activities
- Facilitate and maintain compliance with all legislative and regulatory requirements
- Cover duties (both service and kitchen) when required
- Manage site/outlet and equipment maintenance
- Maintain Standards and Standard Operating Procedures for store operations
- Solve problems and make important policy, planning, and strategy decisions
- Generate reports and present store performance
- Responsible for income and expenses
- Follow F&B safety and hygiene policies and procedures
- Conduct outlet audit to upkeep standards and conduct staff performance assessment process
- Manage training at the store level
- Handle disputes, grievances, and disciplinary matters at the store level
- Administer purchasing and receiving procedures
Requirements:
- Preferably with more than 3 years of experience as area manager or store manager in Japanese restaurant.
- Looking for Japanese and English speaking candidates to who are required to speak with Japanese-speaking clients and management.
- Excellent interpersonal and communications skills, able to liaise with all employees
- Positive attitude, dedicated, committed, and keen to learn
- Highly self-motivated and a self-starter
- Able to do shift work including weekends and public holidays
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