Microsoft Intune Administrator

Responsibilities:

• Plan and execute the migration strategy from Windows 10 to Windows 11 using Microsoft Intune.
• Perform device readiness assessments to identify hardware/software compatibility issues.
• Develop and deploy Windows 11 images and provisioning packages.
• Manage and update device compliance and configuration policies in Intune.
• Create and maintain Autopilot profiles for Windows 11 deployment.
• Implement application packaging and deployment through Intune.
• Monitor, troubleshoot, and remediate deployment failures and post-migration issues.
• Collaborate with security teams to ensure compliance with endpoint protection standards.
• Document technical processes, build guides, and standard operating procedures (SOPs).
• Provide technical support during pilot and enterprise rollout phases.
• Train IT staff and support teams on Windows 11-related procedures and troubleshooting.

Requirements:

• Proven experience with Microsoft Intune / Endpoint Manager.
• Strong understanding of Windows OS internals, especially Windows 10 and 11.
• Hands-on experience with Autopilot, device enrollment, and configuration profiles.
• Experience with Group Policy Objects (GPO) and migration to MDM policies.
• Proficiency in scripting (PowerShell preferred) for automation tasks.
• Experience with application packaging and Win32 deployments via Intune.
• Familiarity with Azure Active Directory (AAD) and conditional access policies.
• Strong troubleshooting and diagnostic skills.
• Excellent communication and documentation skills.