- Minimum Bachelors in Computer Science / Information Technology / Computer Engineering or equivalent
- Minimum 5 - 8 years of experience in the following technical platforms:
o Middleware Technologies: Websphere, Jboss, Wildfly, Tomcat, Apache, Kafka
o Container Platforms: Docker/Kubernetes (Good to have)
o Operating Systems: Linux, Unix and/or Windows
o Monitoring and Data analytics tools: Nagios, OMI, ServiceNow, Geneos
o Scripting tools: Java, Unix Shell, Bash, Python, PowerShell
- Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes
- Experience in one or more of the following technical platforms:
o Jenkins, Ansible, Elastic Search, Rundeck, GIT
o Cloud Services (AWS, GCP)
- Excellent communication, interpersonal and logical skills
- Customer service oriented and a strong team player
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