We're rethinking homes for how people really live, and we're looking for an Operations Excellence Specialist (Continuous Improvement) to join our Supply Chain Strategy & Intelligence team to help shape the future of living—one thoughtful detail at a time.
Operations at Castlery makes it all work — streamlining processes and elevating every customer touchpoint.
What you'll be doing
- Consolidate and Standardize Native Warehouse and Transportation Processes into structured SOPs.
- Design & Run Operations Audit Programmes to ensure high adherence to SOPs.
- Structure & Deploy Corrective and Preventive Action Programmes to ensure quality delivery of our Ground Operations.
- Work with Technology teams to identify, prioritize and roll out TMS Product, identify features and prioritize Roll Outs.
- Conduct Root Cause Analysis on Operations Problems and identify new areas for Operations Excellence.
What you'll need
- Have previous 3PL Operations Working Knowledge would be advantageous.
- Have been a Super User of WMS or TMS previously at an enterprise level.
- Have been involved or previously ran Quality Programmes before such as 5S, Gemba Walks, SOP Adherence Audits etc.
- Strong Excel Skills.
Built for Real Life, Designed for What's Next
At Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.
Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.
If you believe that good homes create good lives, come build with us.
