Job Purpose:
To support the Transport Department in ensuring efficient logistics operations, including vessel monitoring, driver deployment, document processing, and customer service, while maintaining compliance with safety and operational standards.
Key Responsibilities:
Operational & Safety Compliance:
- Safety & Health:
- Adhere to and promote workplace safety, following OSH guidelines and safe work methods.
- Report and assist in incident investigations when required.
- Vessel & Logistics Coordination:
- Monitor vessel movements via Portnet & JP online system and coordinate with shipping agents.
- Liaise with customers and plant operators on order status and loading schedules.
- Driver & Fleet Management:
- Plan, assign, and monitor driver deployments to meet delivery KPIs.
- Track driver progress using GPS tracking systems and ensure adherence to routes.
- Manage a fleet of Prime Movers and drivers, ensuring compliance with customer requirements.
- Documentation & Customer Service:
- Prepare and verify shipping documents via Portnet & Jurong Port online systems .
- Process delivery receipts/proof of delivery (POD) within required lead times.
- Address customer inquiries and feedback promptly.
- Administrative & Emergency Duties:
- Verify and reconcile driver trip records post-job completion.
- Handle urgent delivery requests and prioritize tasks to meet deadlines.
- Provide 24/7 on-call support (rotational basis) for operational emergencies.
Key requirements:
- Education: min GCE 'O' Level / Diploma in Logistics, Supply Chain Management, or related field. Experience: Minimum 3 years in 3PL (Third-Party Logistics), preferably in Traffic Planning, Workforce Allocation, or Transport Operations.
EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)
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