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Payment Product Manager, Settlement - TikTok Local Services

TikTok
Singapore
Full time
4 days ago
Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Responsibilities:
- Own the end-to-end settlement experience for merchants, creators, MCNs, and other partners across TikTok local services ecosystem.
- Define and execute the long-term settlement product strategy, covering onboarding, KYC, reconciliation, withdrawal, and tax reporting.
- Drive roadmap and feature iterations for payment and settlement capabilities, balancing speed, cost, and regulatory compliance while delivering a seamless user experience.
- Collaborate with Global Finance, Tax, and Treasury teams to design revenue-recognition, tax-calculation, and e-invoicing solutions that scale across multiple markets.
- Partner with Merchant Ops and Creator Ops to analyze performance data, user feedback, and policy changes; convert insights into rapid product improvements.
- Coordinate engineering, design, risk, and legal teams to deliver high-quality releases on aggressive timelines.
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