Customer Support:
- Uphold exceptional customer service standards to tenants and prospective tenants.
- Coordinate tenants' moving in and out procedures.
- Handle communications with tenants throughout their tenancies.
- Manage feedback and dispute resolution.
- Correspond with condominium management teams.
Operational Management:
- Maintain communications with service providers to ensure the maintenance and upkeep of the property.
- Oversee the digital lock system for tenants and service providers.
- Manage and track schedules for aircon servicing and weekly housekeeping.
- Coordinate repairs and address any maintenance issues.
- Collate purchase of unit supplies required for service providers.
Administrative Support:
- Screen tenants on Singapore government web portals.
- Maintain records and keep track of tenants' passport and pass expiry dates.
- Maintain records of tenants' contact details and all documents pertaining to their tenancies.
- Regularly report to the Company on matters relevant to tenants, lease expiries, and renewals.
- Consolidate monthly rent and additional charges for invoicing.
- Consolidate monthly payments due to service providers.
- Manage inventory lists for new unit setups.
### Requirements:
- Strong organizational and communication skills.
- Ability to handle multiple tasks efficiently.
- Proficiency in managing digital systems and administrative records.
- Experience in customer support or property management is a plus.
To Apply:
Please send your resume and cover letter detailing your relevant experience to Home Global.
Join us and contribute to providing excellent service and operational efficiency for our valued tenants!
Job Types: Part-time, Permanent, Freelance
Pay: $400.00 - $1,000.00 per month
Expected hours: 10 – 20 per week
Benefits:
- Flexible schedule
- Work from home
Schedule:
- On call
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: Hybrid remote in Singapore
