Project Manager (Infra)

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Overview

As an Infrastructure Project Manager you will be responsible for responsible for the managing and implementing of large scale IT projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

What will you do?

Project Delivery

• Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organisation
• Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
• Manage the scope definition and change control mechanism
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Director (PD)/Service Delivery Director (SDD)
• Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process,  standards and procedures to minimise rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Customer/ Vendor Management

• Negotiate with vendors and  across teams  to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities 

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/ members  
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance 

Technical Skillsets:

• Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.
• Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.
• Virtualization: Knowledge of virtualization technologies (VMware, Hyper-V, KVM) for server consolidation and resource optimization.
• Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.
• Security: Awareness of security best practices, including access controls, encryption, and vulnerability management.
• Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, Jira) for planning, tracking, and reporting.
• Change Management: Knowledge of change control processes and tools to manage modifications to infrastructure.
• ITIL Framework: Familiarity with ITIL principles for service management.
• Scripting and Automation: Basic scripting skills (e.g., PowerShell, Python) to automate repetitive tasks.
• Disaster Recovery and Business Continuity: Understanding of DR/BC planning and implementation.

The ideal candidate should possess:

• Project Management Experience: The candidate should have experience managing public sector projects in Singapore and possess a valid active project management certificate (e.g. PMP, CITPM).
• Understanding of IT Infrastructure: Familiarity with IT infrastructure components such as WAN, LAN, Internet, Voice, Video services, and structured cabling.
• Teamwork and Leadership: Strong teamwork, leadership, issue resolution, and negotiation skills.
• Communication Skills: Excellent communication skills, especially when working across remote teams.
• Adaptability: Ability to thrive under pressure, handle multiple projects, and adapt to a dynamic environment.
• Quick Learner: Proven ability to think critically and quickly learn new technologies.
• Familiar with government regulations, security standards, and compliance requirements specific to Singapore.
• Knowledge of data protection laws (such as the Personal Data Protection Act) and cybersecurity guidelines.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.