Responsibilities
About the Team: This Analyst is a part of the Trust & Safety team that is dedicated to building a safe environment for users to discover and create on our content platform. The role is responsible for proactively identifying and swiftly addressing policy violative content and users (bad actors). You will be involved in tactical risk mitigation when conventional strategies prove ineffective or have gaps in their detection. In this role, you will work closely with several teams such as Product, Data Science, Operations and Engineering to identify risky trends early and develop technical detection strategies for our Livestream Feature. Responsibilities: 1. Mitigate ongoing risks on Tiktok Livestream by developing and implementing tactical strategies and methods to detect and enforce risky content at scale across entities; leveraging technical solutions such as SQL, Python, and machine learning. 2. Investigate risky Livestreams and understand the abuse landscape; uncover key insights towards drivers/incentives of abuse, methods to acquire content, gaps in enforcement, etc. 3. Provide rapid incident response for risks during escalations, operating with minimal guidance; analyze and draw conclusions on root-causes and define and implement mitigation steps.
Qualifications
Minimum Qualifications: 1. Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, Analytics, a related technical field, or equivalent practical experience. 2. Experience or demonstrated interest in content policy and/or anti-abuse operations at scale. 3. Highly up-to-date and in tune with emerging online safety issues, with keen intuition on creating solutions and preventive measures for tackling them. 4. Experience with creating metrics to measure performance of models, building dashboards, and reporting. 5. Strong problem-solving and analytical skills. Preferred Qualifications: 1. A plus if you have proficiency in written and spoken mandarin; translation and communication will be necessary. 2. A plus if you have experience with Livestream or User-generated Content. 3. Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. 4. Your resilience and commitment to self-care to manage the emotional demands of the role.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
