- Process daily sales orders, invoices & etc. with accuracy and timelines
- Attend to phone calls and emails relating to customers’ enquiries
- Coordinate with other departments within the company related sales orders and supports.
- Liaise with customers regarding the delivery schedule.
- Interact with customers by responding to order inquiries.
- Provide a professional and excellent level of customer service with existing / new customers and understand customers’ needs.
- Handle all customers’ feedback or complaint tactically.
- Conduct month-end stock take and stock closing
- Any other duties and responsibilities as assigned by Supervisor
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