About the Role
We are seeking a Sales & Production Support Coordinator to manage daily fulfilment, documentation, and tracking tasks that support both Sales and Production teams. You will play a key role in ensuring accurate delivery paperwork, timely invoicing, supplier coordination, and proper recordkeeping across departments.
This is a contract-to-perm role , ideal for individuals who enjoy structured workflows, take pride in precision, and are confident working across documentation, job tracking, and coordination tasks. A working knowledge of invoicing and basic bookkeeping concepts will be important for success in this role.
What You’ll Do
Order Fulfilment & Delivery Coordination
- Prepare Delivery Notes (DN) and arrange local/overseas shipments
- Track incoming supplier deliveries and coordinate with Sales on dispatch readiness
- Monitor and follow up on COD payment status Liaise with courier and forwarders for pick-ups and deliveries
Invoicing & Accounts Coordination
- Generate customer invoices and monthly Statements of Account (SOA)
- Track accounts receivable and issue reminders for outstanding payments Ensure documentation aligns with order and delivery records
Production & Documentation Support
- Issue Work Orders and update job progress in ERP or Excel tracking system
- Liaise with Production and Engineering on job readiness, specifications, and packaging
- Prepare QC records and Certificates of Conformance (COC) Maintain accurate documentation across work orders and deliveries
General Admin Support
- Maintain proper filing of delivery, production, and billing documents
- Replenish office and pantry supplies when needed Attend to walk-in visitors and phone calls
What We’re Looking For
- Nitec / Higher Nitec / Diploma in Business, Engineering, or Manufacturing
- Working knowledge of basic bookkeeping (e.g. invoice matching, payment tracking)
- Proficient in Microsoft Excel ; familiar with ERP or job tracking systems is an advantage
- Detail-oriented, reliable, and capable of following through on operational processes
- Prior experience in sales admin, operations support, or production coordination is preferred
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