Brief Job Description
The SAP BASIS team member will work closely with project managers, business users, and technical team members to provide technical guidance and support for projects and initiatives ranging in size from minor enhancements to major multi-year initiatives.
Major Duties:
Handling of incident tickets pertaining to SAP Basis
Serving as a knowledge resource for SAP ECC, BW, Solution Manager, Enterprise Portals, Gateway, Opentext, HANA and ASE database capabilities, and best practices.
Perform core SAP Basis administrator functions including software installation and setup, enhancement pack and support pack installation and upgrade, performance monitoring, tuning and capacity management, security patching/tuning utilizing enterprise standards and leveraging best operating practices.
Support SAP Landscape strategy thru client copies and system refreshes.
Monitor, analyze, and identify trends for system performance and resource utilization.
Respond to system problems on a 24x7 basis and take part in on-call rotation.
Assist with change control, incident response, and testing processes for infrastructure changes or problems across the SAP landscape.
Collaborate with database administration resources in a Microsoft SQL Server, SAP Sybase and HANA database.
Collaborate across IT functions including server team, networking and security teams to assist in driving out solutions for SAP that meet our standards and go forward operating plans.
