Senior Facilities Coordinator

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Senior Facilities Coordinator at JLL, you'll play a vital supporting role to the Facilities Manager, Assistant Facilities Manager, and Site Lead in delivering comprehensive operational excellence across accounting and finance, maintenance and operations, vendor oversight, and occupancy services. This multifaceted position requires you to provide superior customer service while assisting in the coordination and management of Post-Occupancy Projects (POP), ensuring efficient project completion and implementation of industry best practices. You'll manage vendor relationships, support procurement activities, and maintain financial processes while ensuring health and safety compliance and optimal site operations. This role offers the opportunity to develop your facilities management expertise while making a meaningful impact on client satisfaction and operational efficiency. By joining our collaborative team, you'll contribute directly to achieving key performance indicators and service level agreements while building strong relationships with clients, vendors, and specialized service providers in a dynamic, fast-paced environment.

What your day-to-day will look like:

• Provide superior customer service by maintaining constant communication with the team to achieve key performance metrics and service level agreements while managing conflict and conflicting priorities effectively
• Assist in coordination and management of Post-Occupancy Projects (POP), prioritizing and managing project completion in an efficient and timely manner while providing administrative support
• Manage contractor relationships on site to ensure performance meets required standards, including inspecting vendors' works and coordinating procurement and vendor engagements
• Support financial processes to ensure all financial management requirements are completed accurately and timely, including managing POP-related financial aspects
• Conduct regular health and safety audits to ensure safety procedures are in place and working while conducting site inspections to maintain building procedures and performance measures
• Maintain premises in neat and good working condition while coordinating pantry staff, managing meeting room bookings, and providing receptionist coverage as needed
• Seek opportunities to constantly reduce costs and improve operational standards while implementing industry best practice operations

Required Qualifications:

• Prior experience in facilities management, property management, hospitality, or related field
• Proven ability to manage multiple and complex operational matters on a daily basis with strong organizational skills
• Excellent communication skills including strong verbal and written abilities in English and local language
• Demonstrated customer service orientation with ability to interact effectively with clients and vendors
• Strong problem-solving skills with capacity to deal with ambiguity and solve complex problems effectively
• Self-motivated, confident, and energetic personality with ability to work independently
• Flexibility to adapt to rapidly changing situations while maintaining focus on performance targets

Preferred Qualifications:

• Knowledge of local occupational health and safety requirements and critical facilities management
• Understanding of basic technical aspects of property systems (Computer Room Air-conditioning, Chiller systems, Fire Protection, Mechanical & Electrical, BMS systems)
• Experience with vendor management for specialized services
• Background in project coordination and administrative support for facilities operations
• Experience with procurement processes and financial management in facilities environments
• Knowledge of Post-Occupancy Project (POP) coordination and implementation
• Familiarity with meeting room management systems and office support services

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.