Senior Operations Executive

We are seeking a driven and detail-oriented professional to join our team in an Operations role responsible for supporting the sales and trading teams by managing settlement and reconciliation processes within the cryptocurrency domain. This position ensures operational efficiency and accuracy in trade lifecycle events while maintaining compliance with industry standards and internal policies.

Key Responsibilities

• Work closely with sales and trading teams to support all stages of the trade lifecycle, prepare end of the day report to be submitted for daily closure.
• Monitor trade execution, confirmations, and settlements to ensure timely and accurate processing.
• Oversee end-to-end settlement process for transactions, ensuring all trades settle accurately and timely.
• Develop and implement strategies to mitigate settlement risks and errors.
• Perform daily reconciliation of trades, positions, and investigate on discrepancies.
• Perform weekly reconciliation of assets in clients’ account against statements.
• Respond and resolve enquiries regarding trades and product subscription life-cycle.
• Attend to Relationship Managers’ queries on trade reports and clients’ statement of account.
• Collaborate with IT and Finance teams to automate reconciliation processes where possible.
• Identify inefficiencies in current workflows and propose enhancements to improve operational effectiveness.
• Ensure adherence to regulatory requirements and company policies related to trading and settlement activities.
• Keep up-to-date with evolving regulations in the cryptocurrency space.

Requirements

• Bachelor’s degree in any discipline.
• 3 to 4 years of experience in middle office operations, preferably within cryptocurrency or financial services industry.
• Familiarity with regulatory frameworks applicable to cryptocurrencies.
• Strong analytical skills and attention to detail.
• Proficiency in MS Excel.
• Excellent communication and interpersonal skills.
• Ability to communicate in Mandarin to liaise with Mandarin speaking clients.
• Flexible working hours may be required to meet operational demands.