Key Responsibilities:
- Provide 24/7 standby and emergency support.
- Handle after-sales technical support, maintenance, and site recovery.
- Perform installation, commissioning, and on-site training per project scope.
- Prepare and deliver systematic service reports.
- Investigate product complaints and resolve issues.
- Identify root causes of failures and recommend solutions.
- Evaluate warranty claims and determine repair needs.
- Maintain strong customer relationships to ensure issue resolution.
- Develop and maintain technical training materials.
- Train distributors on service and troubleshooting to uphold service standards.
Qualifications:
- Diploma/Degree in Electrical or Mechanical Engineering with 5+ years’ experience.
- Willing to travel across Asia Pacific and Southeast Asia.
- Strong team player with problem-solving and task-focused mindset. Customer-focused, with a passion for power generation systems.
Thank you for your application and we regret that only shortlisted applicants will be notified
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RRecruiter Pte. Ltd. | EA License No. 18C9514 | Dianne T. Magalit | EA Reg. No R23118479
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