Oracle Customer Success Services (CSS) offers the perfect opportunity to work for an organization committed to helping customers obtain maximum ongoing and sustained value from all Oracle Solutions, ranging from On-Premise to Cloud. The CSS team is driven to help customers transform their business to achieve their goals. This is an exciting time to join a team of advanced and industry-leading experts experiencing rapid growth and expansion.
The Role
Join the CSS Singapore Sales Team, and take a leading role in driving services sales across the whole Oracle solution portfolio, from traditional Oracle Database to Applications, On-Premise to Public Cloud and everything in between, including Oracle Cloud Infrastructure (OCI), IaaS, and PaaS, as well as SaaS Solutions.
We are looking for a highly driven, hungry, independent sales person with demonstrable experience bringing Software services to market, with a proven track record working with a large solution portfolio, balancing priorities and being able to demonstrate consistent success.
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Responsibilities
- Develop and close services opportunities to yield revenue in line with targets
- Develop and grow sales opportunity pipeline
- Accurately forecast against plans and targets
- Manage and lead sales/bid process including the internal cross line of business alignment within the opportunity
- Develop Account Plans based on an understanding of growth opportunities and customer success milestones
- Drive and align the Client buying cycle with CSS sales goals
- Develop and maintain relationships with key business owners, decision-makers, and influencers
- Be an ambassador for Oracle CSS at clients becoming a trusted advisor
- Excel at all areas of business development and sales, i.e. communication, presentations, proposal writing, and strategic selling
- Create compelling value propositions with robust ROI and clear business value articulation
- Negotiate contracts, liaising with internal and external approvers
- Maintain an understanding of Oracle CSS direction, product set, and services relevant to both transition and new sales
- Develop close relationships collaborating with other Oracle Lines of Business, particularly with the Application & Technology/Middleware License Sales Organisation and Local Country Management Teams
Preferred Qualifications:
- Experience selling software services to customers in Singapore.
- Thorough understanding of Public & Private Sector Procurement Processes.
- Proven ability to successfully lead and execute the full sales cycle on complex IT services and outsourcing deals
- Technically savy on technology adoption and have Enterprise Architect exposure and skillset.
- Proven track record of multiple sales target overachievement
- Significant experience in both leading and coordinating Deal Pursuit Teams (including solution, pricing, delivery, contract, legal, and 3rd Party resources)
- Experience in successful joint selling with both internal and external partner organizations
- Develop strategies to align enterprise transformations with both Oracle internal and customer architects and explaining the business value of services
- Global account/key account director experience a bonus
- Strong territory management skills, including account assessment & targeting, lead follow-up, account development, and qualification
- Ability to effectively develop, negotiate and close at the “CXO” level
- Good industry experience and a successful track record of the solution-selling model
- Familiarity with market-leading IaaS or PaaS or SaaS players as well as ERP, HCM, and CX software solutions a big plus
- Experience with Oracle applications, services, and technology a big plus
- Experience in crafting a managed services/outsourcing deals in IT operations a bonus
- At least 10 years of IT sales/technical experience.
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