At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibilities
- Rectifying issues with missing, inaccurate information and damaged parcels
- Investigate issues and liaise closely with stakeholders to assess and resolve them by company procedures.
- Handle complaints within appropriate time frame while maintaining excellent service level standards
- Repackaging of damaged parcels when required
Requirements
- Proficient in MS Office
- Able to work in a warehouse environment
- Able to carry at least up to 15kg of load
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