POSITION SUMMARY
Lead the Food and Beverage Guest Service team to promote the efficient preparation and service of food and beverage orders in the assigned outlet area. Participate in the overall operation of the food service team in assigned areas. Monitor the preparation and service of food and beverage orders. Provide efficient food sales and service as needed. Assist with training and provide support so that new Food Service team members are fully oriented to proper procedures and policies. Maintain cleanliness in assigned work and outlet areas. Clean equipment, dishes, and silverware as needed. Perform opening and closing duties. Maintain stock and display food in according to established standards. Handle a daily cash bank and follow cash handling procedures.
Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Display clean and professional uniform and personal appearance. Maintain confidentiality of proprietary information. Protect company assets. Welcome and acknowledge all guests according to company standards. Anticipate and address guests’ service needs. Assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and listen and respond appropriately to the concerns of other employees. Promote adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform cashiering duties, including understanding the cashering policies. Perform other reasonable job duties as requested.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
