Solution Area Specialists, Global Black Belt

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. 

The AI Business Process Global Black Belt (GBB) teams are high-level sellers with a passion to help customers digitally transform the way in which their business runs, driving new levels of profitability for their organization. As a member of our Global Black Belt Team, you will be an industry-aligned, outcome-driven sales expert. Working with our most important customers and partners, you will help deliver end-to-end AI-led business transformation by envisioning solutions and associated business value to existing pains points and needs. You will execute the sales process, from validating opportunities, to pitching transformative solutions, to landing AI transformation wins with customer reference examples. You will own the orchestration of a virtual pursuit team of technical (solution) experts including presales, co-sell partners, and Independent Software Vendors. You will provide customers with new and emerging solutions aligned to their business needs within the Microsoft AI Business Process portfolio of offerings, with a focus on Power Platform, through our defined sales method. You will establish yourself as an expert resource to internal peers and teammates to help document win and loss patterns, provide feedback to Marketing and Product groups, and new best practices in community forums.  

Responsibilities

• Advance qualified pipeline and support strategic account wins by landing our solution vision, business value, and securing the customer’s solution design endorsement. 
• Partner with Sales Team Units to design, demonstrate, and architect technical solutions for complex deals and future growth sales opportunities in strategic accounts. 
• Assist in delivering and landing business value assessments and proactively address customer technical proof requirements. 
• Engage and activate partners & Customer Success to support solution design and post sales implementation. 
• Learn, capture and share win/loss patterns to improve and optimize our sales motions and ensure regional success. 
• Collaborate with product Engineering to understand our roadmap and influence product solution needs and gaps. 
• Proactively enable broader Account, Sales, & Consumption teams via communities of practice and readiness trainings to share best practices. 

Qualifications

Required Qualifications (RQs) 

• 6+ years of technical pre-sales or technical consulting experience  
  
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience 
    
  • OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience      
    
  • OR equivalent experience 

Preferred Qualifications (PQs) 

• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience 
  
  • Solution pre-sales for business applications and/or SaaS-based company or similar technology 
    
  • Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.   
    
  • Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities 
    
• 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management 
  
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture) 
   

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.