Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Functional:
- Create the end-to-end Product/Software quality strategy for the assigned product lines, NPI, continuation Engineering, customer anomaly management, & Continuous Improvement Projects to successful execution.
- Effectively apply technical or professional skills within the context of one's role in providing design input, proposes risk mitigation actions together with product development team ensuring highest quality/robustness design on the Product and Process Quality.
- Identify and manage Critical-To-Quality (CTQ’s) parameters and contribute ideas for innovation and continuous improvement on an ongoing basis.
- Provide technical support in engineering design/code review, drawing and specification review to drive risk mitigation ensuring product meets the established standards of quality including reliability, usability and performance required.
- Applies and advocate the use of quality design methodologies, Quality and APQP tools and techniques (e.g. Design for Six Sigma, Design for Reliability, Failure Mode Effect Analysis, etc.) throughout product development to drive robustness in Product and Process Quality.
- Influence and Implement lessons learned in other/new products, respectively new or running projects.
- Uses reliability engineering principles and tools to develop test setups for Reliability Laboratory testing to support projects requirement. Responsible to design, procure, plan and execute and report out reliability testing such as HALT or ORT test.
- Conduct troubleshooting of module or reliability setup if anomaly are observed.
- Perform hands-on product electrical circuit and mechanical failure analysis and able to apply failure analysis procedures to identify the failure location and the root causes.
- Leads Root Cause Failure Analysis (RCFA) and ensures corrective and preventive action planning, addresses true and systemic root cause with various functions/stakeholders to drive resolution.
- Ensures quality and manufacturing process readiness before start of mass production to attain a flawless launch.
- Drive and own preventive quality assurance during development and industrialization setup.
- Support audits of products, Quality System Procedures, Operating and work instructions in compliance with ISO 9001 Quality system requirements.
- When standard procedures do not apply, use judgment and draw on past experience to interpret information, solve routine problems and/or recommend approaches.
- Contribute ideas for innovation and continuous improvement on an ongoing basis focusing on activities that add values and increase efficiencies.
- Recognize/anticipate barriers to completing assigned work/projects.
Interpersonal:
- May serve as a resource for those with less experience.
- Look for ways to collaborate and build teamwork with others demonstrating good working relationships within work group.
- Work cooperatively with people from different cultural backgrounds.
- Demonstrate responsiveness and promptness in serving customer needs/tasks with sense of urgency
- Protect confidential information.
- Act with a high level of integrity.
Business:
- Ensure that all work activities add value (directly or indirectly) to the customer or partner.
- Act resourcefully to ensure that work is completed within specified time and quality
- Balance many priorities and competing demands effectively.
- Understand the business environment in which RA operates and works with global team supporting off office hours meetings as required.
- Understand the organization's mission and strategies.
Leadership:
- Align own activities with the work group's goals and strategies.
- Support the organization's vision, values, and direction. Make sound decisions based upon adequate information.
- Apply accurate logic and common sense in making decisions.
- Communicates effectively. Facilitate and Lead Meetings related to task/deliverables.
- Know when to act and when to escalate decision-making process.
- Consider alternative solutions and perspectives before making decisions.
- Act resourcefully to ensure that work is completed within specified time and quality
- Accept responsibility for one's own performance and actions.
- Holds self and others accountable and deliver on commitments.
- Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network. For those with supervisory responsibilities: Trains and motivates subordinates in the importance of full compliance with the letter and spirit of such policies and procedures.
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