Job Description
- Document scrutiny and collection of applications for processing
- Handle customer/applicant queries personally or via email, telephone.
- Handle cash and bank related transactions if assigned and ensure 100% accuracy
- Record and maintain all application data. Ensure accurate and timely data entry into the system with zero errors.
- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
- Inform the applicants about the available optional Services and ensure delivery of Service options to applicants/ customers.
- Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
- Ensure that the entire process is completed within the mandated Turn Around Time
- To provide information about Consular/Visa/Passport/OCI/GEP Services, Fee and any help required by the Applicant.
Job Requirements
- Possess a 'O' Level or Secondary school certificate and/or equivalent professional qualifications.
- Minimum 1-3 years in Customers Handling role required.
- Proactive, committed and able to work under pressure.
- Excellent interpersonal skills and ability to work in a team.
- Knowledge of Indian dialects is essential
Alankit: Immigration Services to Singapore
As an entrusted partner to the Ministry of External Affairs, Govt. of India, Alankit provides reliable attestation, apostille, and CPV services for seamless immigration. Our services cater to businesses and individuals, efficiently navigating complexities through our 2 Collection Centres in Singapore:
Locations
1. The Bencoolen
- 180B Bencoolen Street, Units 1-4
- Singapore 189648
2. IOB Building
- 64 Cecil Street, 6th Floor
- Singapore 049711
We provide a pathway to your global aspirations, offering expert services for a smooth immigration experience.
Join Us
Apply and Join with us!
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