supervisor

Key Responsibilities:

Warehouse Operations

• Direct daily inbound, storage, order fulfillment, and outbound processes for multiple customers.
• Ensure accurate stock segregation and compliance with customer-specific handling requirements.
• Implement and maintain a multi-client capable Warehouse Management System (WMS).
Monitor KPIs such as order accuracy, on-time dispatch, inventory accuracy, and storage utilization.

Resource & Space Optimization

• Plan warehouse layout, racking, and zones to meet multi-storage space requirements.
• Optimize manpower allocation across fluctuating workloads and customer demand.
• Coordinate with transport providers to ensure efficient dispatch and delivery schedules.

Team Leadership

• Recruit, train, and supervise warehouse staff, supervisors, and admin teams.
• Foster a culture of accountability, safety, and continuous improvement.
• Conduct performance reviews and coach staff on best practices for multi-client operations.

Compliance & Safety

• Enforce occupational health and safety regulations, security, and quality standards.
• Develop and implement SOPs tailored for multi-client handling and confidentiality.

Financial & Reporting

• Manage warehouse budgets and control operational costs.
• Prepare financial and operational reports for management and customers.
• Identify opportunities for efficiency improvements and cost savings.
• Any other tasks as assigned by Management

Qualifications & Skills

• No formal Education or Diploma or Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
• Minimum 5–7 years of experience in warehouse or logistics management, with exposure to multi-client operations preferred.
• Strong leadership and people management skills.
• Excellent knowledge of WMS/ERP systems, preferably in multi-customer environments.
• Strong problem-solving, negotiation, and client relationship management skills.
• Ability to handle peak season pressure and competing priorities across multiple client