Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Working as part of proxy Team, this senior network(proxy) engineer will be required to lead the BAU and proxy project. He/she need to provide guidance to the junior team member to develop both technical and soft skill.
- Provide the proxy strategy for the bank and ensure secure, stable, and scalable design. Automate the proxy policy management and streamline the existing process.
- Assists Level 2/3 Support Engineers during problem determination and resolution and be the escalation point of all proxy issue.
- Evaluate and define the global standard of proxy hardware and software version to standardize the global infrastructure.
- Manage the proxy vendors to design, architect and operate the proxy infrastructure to provide stable production environment.
- Coordinate with information security governance team to align IT infrastructure with established standards.
- Ensures system compliance with all established information security policies
- Performs technical assessment of any non-well defined or complex proxy change requests prior to implementation.
- Create proxy reporting by using script in regular base to clean-up the unused objects/rules.
- Planning and recommending overall improvements in proxy management including the capacity planning to avoid any potential issue.
- Advanced troubleshooting production problems with RCA and fault diagnosis
- Implements changes to proxy infrastructure hardware to correct errors or enhance functionality
- Develops processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
- Prepares technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
- Ready to work in shifts including public holidays
- Experience: Minimum 10 years proxy operations and/or management role. Hands-on on the proxy management and strong leadership role in management proxy infrastructure of banking critical environment.
- Education: Minimum bachelor's degree in engineering or science
- Certification: CCNA, ITIL Foundation (Preferred but not mandatory)
- Have a solid understanding of Forti Proxys, Squid proxy, HTTP/2.0
- Strong verbal, written, interpersonal communications skills.
- Ability to work independently as a team player.
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