Wellness Technology Trainer

About Oriental Remedies Group

Join a leading wellness organization integrating Traditional Chinese Medicine (TCM) with cutting-edge technologies, and dedicated to empowering individuals on their wellness journey. We’re expanding our reach and impact within the wellness sector, and seek an action-oriented Wellness Technology Trainer to develop our frontline team’s expertise in delivering tech-enhanced therapies like Electro-Lymphatic Therapy (ELT), Cell Pro Treatment (CPT), and Far-Infrared Therapy (FIR).

Role Overview

We are seeking an experienced Wellness Technology Trainer to drive Therapist competency in technical operation and commercial effectiveness for our tech-enhanced therapies. This role uniquely combines technical training expertise with sales coaching to elevate the Therapists’ competencies in technical skills, patient engagement, treatment adoption, and business growth.

Key Responsibilities

Capability Development

• Design and deliver structured training programs on operating, troubleshooting and optimizing our health technologies.
• Develop training materials (manuals, videos, case studies) to reinforce learning.
• Stay updated on advancements in global health technology trends to ensure training relevance.

Technical & Commercial Skills Training

• Train Therapists on technical skills for all tech-enhanced therapies.
• Train Therapists on consultative selling, build capabilities to articulate treatment benefits persuasively and convert patient interests into sales.
• Design and conduct role-plays to refine patient communication and conversion.

. Performance Monitoring & Support

• Assess Therapists’ competencies via evaluations and on-floor coaching.
• Collaborate with the Operations team to identify skill gaps and implement corrective training.
• Establish a continual process to enable sustained competencies and performance.
• Foster a culture of continuous learning and confidence in technology application.

Patient-Centric Excellence

• Equip Therapists to engage and enroll patients on treatment benefits, safety, and expected outcomes.
• Train Therapists to prioritize patient well-being, and the ability to address patient concerns effectively
• Foster trust and team rapport.

Key Skills & Competencies Required

Technical Expertise

• Ability to master knowledge of tech-enhanced therapies, TCM principles, Health coaching, and Longevity healthcare.
• Prior experience operating, troubleshooting or training in health / beauty / wellness tech systems preferred. E.g. Aesthetic treatments, Wellness devices, related diagnostic tools.

Training & Coaching

• Proven ability to teach technical skills to diverse learners, with engaging and interactive training methods and in a hands-on, clinical setting.

Communication & Sales Skills

• Strong communication, presentation, and interpersonal skills.
• Strong persuasive selling skills and patient engagement techniques.
• Customer-centric, Healthcare sales training experience is a plus.

Analytical & Adaptable

• Excellent analytical and problem-solving skills.
• Able to assess team performance and tailor training strategies accordingly.
• Highly adaptable and resilient, thrives in a fast-paced clinical environment.

Qualifications

• Minimum 3+ years in a training/coaching role, preferably in health tech, wellness, TCM or related fields.
• Experience in training teams on wellness tech, aesthetic treatment devices, or related diagnostic tools.
• Certification in training & development (e.g., ACLP, WSQ) is a plus.
• Fluency in English (proficiency in Mandarin or other local languages is advantageous).

Desired Attributes

• Organized, strong leadership, solutions-oriented, and results-driven.
• High level of integrity and professionalism.
• Believes in integrative healthcare (TCM and modern tech).
• Comfortable working in a patient-care environment where commercial success supports wellness outcomes.
• Open to work on weekends / public holidays.

Job Highlights

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to ORG’s PDPA and e2i’s PDPA.”