Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
Note: This is a 7-month maternity cover position
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team
We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Public Sector (Government and Healthcare). You will be responsible for helping our customers effectively engage with our solutions (Talent and Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.
Responsibilities:
- Incorporates economic, industry, and company-specific insights into account planning with a customer-first mindset.
- Conducts thorough research into the customer’s business and prepares insightful questions ahead of meetings.
- Uses layered, open-ended questions to uncover and clarify customer goals and challenges beyond surface-level understanding.
- Leads with solution-oriented recommendations that align with customer objectives, rather than focusing solely on products.
- Maps key stakeholders within accounts to assess relationship strength and develop targeted engagement strategies.
- Build strong relationships across the customer’s organization—both vertically and horizontally.
- Adapts communication style and messaging to suit the needs of diverse stakeholders.
- Guide customer decision-making by aligning on a shared vision and highlighting value propositions that resonate across stakeholder groups.
- Identifies and pursues opportunities to drive customer growth and deliver additional value.
- Leverages data and insights to support investment recommendations and address objections.
- Applies commercial acumen when structuring and negotiating agreements.
- Engage customers consistently to validate value delivery and adjust strategies to maximize ROI.
- Proactively reduces churn risk through a thoughtful, customer-centric approach.
- Demonstrates integrity throughout the sales process.
- Commits to shared accountability with colleagues and cross-functional teams to ensure customer success.
- Actively seeks input and collaborates with peers when encountering challenges or unfamiliar situations.
- Maintains discipline in territory management, account planning, forecasting, and quota achievement.
- Follows best practices in using CRM and sales tools to effectively manage both the sales and buyer journeys.
Qualifications
Basic Qualifications:
2+ years of applicable sales experience
Preferred Qualifications:
- Proven experience in Human Resources, with a strong focus on Recruitment and Learning & Development.
- Skilled in navigating high-level business opportunities
- Capable of evaluating business potential and accurately interpreting buyer intent.
- Excellent communication skills, complemented by persuasive negotiation and reliable forecasting abilities.
- Experience in coordinating cross-functional teams and leadership stakeholders to position LinkedIn’s offering competitively against both direct and indirect rivals.
- Adept at leveraging data to guide decisions and influence stakeholders effectively.
- Solid understanding of software contract terms, with the ability to structure equitable and strategic agreements.
- Proficient in managing deal closures by aligning solutions with client needs.
Suggested Skills:
- Discovery
- Solution-selling
- Client-servicing
- Collaboration
Additional Information
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.