relationOur client is a leading power generation company in Singapore. They are looking for a Account Relation Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Responsibilities:
- Provide responsive and accurate customer service via hotline, email, and online platforms
- Handle day-to-day account servicing across Residential, SME, and Tenant segments
- Support internal initiatives to enhance digital platforms and service workflows
- Collaborate with cross-functional teams to resolve customer queries efficiently
- Maintain detailed and accurate records in line with company standards
- Contribute to broader customer-centric projects aligned with company goals
Requirements:
- Diploma or Degree preferred
- Strong interpersonal and communication skills, capable of engaging with diverse stakeholders
- Proficiency in Microsoft Office
- Familiarity with CRM or ERP is a plus
- Prior experience or knowledge of relevant industries is advantageous
We regret that only shortlisted candidate will be notified.
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