[What the role is]
Social Media Management and Adminstration mattersA dynamic and detail-oriented Social Media & Administrative Specialist to support both Pre-Employment Training (PET) and Continuing Education & Training (CET) initiatives. This role combines creative digital engagement with essential administrative support to enhance outreach, learner engagement, and operational efficiency.
[What you will be working on]
Social Media Management
Develop and execute social media strategies to promote PET and CET programmes.
Create engaging content (posts, graphics, videos) tailored to different learner segments.
Manage and monitor social media platforms (e.g., Facebook, Instagram, LinkedIn, TikTok).
Track analytics and prepare monthly performance reports.
Respond to online queries and comments in a timely and professional manner.
Collaborate with internal teams to align messaging and campaigns
Adminstrative Support on Training matters
Maintain accurate records and databases for PET and CET learners.
Support event coordination (e.g., workshops, info sessions, graduation ceremonies).
Liaise with vendors and service providers for marketing and operational needs.
Prepare reports and documentation for internal and external stakeholders.
[What we are looking for]
Ability to develop and execute social media strategies aligned with business goals.
Experience in campaign planning and content calendars
Skilled in creating, curating, and managing engaging content (text, image, video).
Proficiency in copywriting and storytelling that aligns with brand voice
Ability to interpret social media metrics (reach, engagement, impressions).
Understanding of SEO principles to optimize content visibility
Basic design skills for creating visually appealing posts and ads.
Knowledge of photo/video editing tools
Ability to manage multiple campaigns and meet deadlines.
Experience in coordinating with cross-functional teams
Innovative thinking to develop unique campaigns and adapt to trends
Ability to respond to queries and manage brand reputation online
Experience in social media management and content creation will be an advantage.
Portfolio: Demonstrated success in past campaigns or growth metrics is a plus
Individuals interested in education, lifelong learning, proactive with strong digital fluency and a team player will fit well in the job role.