Catering Sales Manager
- Manage and drive sales and catering teams to achieve revenue targets
- Engage in sales activities, manage accounts, and implement plans to maximise business opportunities
- Oversee the collective coordination of all catering information and resources and are responsible for account management, sales prospect, and business development
- Answer all correspondence and inquiries received within 24 hours of receipt; maintain good public relations with customers
- Maintain and ensure that the teams are focused on customer satisfaction in all activities
- Work closely with kitchen and operation team to ensure the service standard
- Assist as required in the management of food and beverage service within the conferencing and outside catering areas
- Take the lead role in working with the Chef and or cooks on menus planning and customization
- Take the lead in managing the kitchen and logistic team’s daily activities
- Other duties and tasks assigned by the management
Job Requirements
- Diploma or Bachelor's degree in Sales & Marketing, Hospitality, Hotel Management, or a related field.
- Minimum 3 years of experience in event sales, planning, and execution of mid- to large-scale events, including weddings, corporate functions, and school events (physical and hybrid).
- Experience in catering, event services, or hotel management is an advantage.
- Proactive, self-driven, and motivated to thrive in a fast-paced environment.
- Strong written and verbal communication skills with the ability to engage professionally and amicably with business partners and clients.
- Excellent interpersonal skills and a proven ability to foster strong client relationships.
- Detail-oriented, disciplined, and focused on ensuring successful event delivery.
- Problem-solving skills and ability to troubleshoot and resolve issues efficiently.