Join our team as a Client Relations Associate, where you’ll play a key role in building strong connections with customers and ensuring their needs are met with care and efficiency.
Responsibilities
- Engage with clients via phone, email and in person to address enquiries
- Assist in onboarding new customers and guiding them through products/services
- Maintain positive relationships to encourage repeat business
- Work closely with internal teams to ensure smooth service delivery
- Keep records updated and prepare simple reports on client interactions
Requirements
- Diploma/Degree in Business, Marketing or related field
- Good communication and interpersonal skills
- Friendly, approachable and customer-focused attitude
- Organised and able to manage multiple tasks at once
- No prior experience required—training will be provided
Benefits
- Competitive salary and incentives
- Supportive team environment
- Opportunities to develop communication, problem-solving and service skills
- Career growth potential
Job Types: Full-time, Permanent, Fresh graduate
Pay: $3,500.00 - $5,000.00 per month
Benefits:
- Health insurance
- Professional development
Work Location: In person