The Customer Service Assistant/Executive is responsible for coordinating with customers, logistics operators and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.
Job Responsibilities:
- Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
- Coordinate with customers and internally for operations and inventory-related matters
- Ensure all paperwork, system and filing is completed on time and accurately
- Plan and follow up on orders to ensure on-time delivery
- Generate accurate billing invoices, inventory reports and related reports as per the required deadline
- Attend to customer inquiries and ensure all requests and issues are resolved
- Perform any other tasks as and when assigned by the superior
Job Requirements:
- Minimum 'O' level or 'N' level certificate
- Good interpersonal, communication and analytical skills
- Able to work as a team player, pro-active, self-motivated and high sense of responsibility
- Entry-level candidates are welcome to apply
We offer shuttle bus services to provide convenient and accessible transportation for our employees to and from our premises, reducing the stress of commuting.