It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
About Fractal
Founded in 2000, Fractal Analytics (www.fractal.ai) is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise. Fractal currently has 4500+ employees across 16 global locations, including the United States, UK, Ukraine, India, Singapore, and Australia. Fractal has been recognized as 'Great Workplace' and 'India's Best Workplaces for Women' in the top 100 (large) category by The Great Place to Work® Institute; featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research Inc., a leader in Analytics & AI Services Specialists Peak Matrix 2022 by Everest Group and recognized as an 'Honorable Vendor' in 2022 Magic Quadrant™ for data & analytics by Gartner Inc. For more information, visit https://fractal.ai/
Responsibilities :
Account Ownership :
- Fractal’s face on ground with complete accountability to manage client relationship from consulting (solutioning & presales) & delivery standpoint
- Represent Fractal at client meetings with a goal of increasing face time with key executives and decision makers
- Leverage & bring in right capabilities to deliver on client requirements.
Delivery:
- Lead projects independently. Execute end to end client engagements i.e. SOW development, defining business objectives, solution approach, scope, deliverables, client responsibilities, staffing roles & risk mitigation
Governance:
- Ensure regular client updates & meetings (weekly, monthly, quarterly), stakeholder management, any failure or risk analysis of the project, data sources, tracking execution & success metrics is done effectively & efficiently
- Design & evolve delivery processes within the team to drive high client satisfaction
- Proactively identify potential issues and drives resolution to avoid customer impact and facilitate continuous improvement
Analytics consulting (New Business):
- Partner with sales team on new client hunting opportunities & provide high-end consulting/thought leadership to clients through face-to-face client meetings at the business heads level.
- Work with clients to understand key business challenges, formulate business problems & bring in right capability support deep dives.
Requirements:
- Proven experience (10+ years) as an Analytics Consultant, Analytics Manager, or a similar role, working with clients from diverse industries like Retail, Healthcare/ Pharma, BFSI, etc.
- Strong analytical and problem-solving skills with expertise in statistical analysis, data mining, and visualization techniques.
- Demonstrated experience in client management, including building and maintaining strong relationships with clients.
- Strong business acumen and ability to understand and translate complex business requirements into actionable insights.
- Exceptional communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders effectively.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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