ESG Solutions Associate
Are you passionate about sustainability and ready to make a real impact? Join ESGpedia as an ESG Solutions Associate and be at the forefront of transforming how ESG data is accessed and applied across industries.
In this high-energy, client-facing role, you’ll play a key part in driving our growth by supporting business development, strengthening client relationships, and delivering exceptional ESG solutions. You’ll collaborate closely with a fast-moving team to understand client needs, showcase the value of the ESGpedia platform, and ensure a seamless, impactful customer experience.
This is more than just a support role — it’s an opportunity to shape the future of ESG data, help companies achieve their sustainability goals, and contribute directly to ESGpedia’s mission of making ESG insights powerful, practical, and widely accessible.
This is more than just a support role — it’s an opportunity to shape the future of ESG data, help companies achieve their sustainability goals, and contribute directly to ESGpedia’s mission of making ESG insights powerful, practical, and widely accessible.
Job Responsibilities
- Lead post-sales success: Manage end-to-end client onboarding, address inquiries promptly, and provide expert guidance on ESGpedia’s tools and solutions to ensure a smooth and impactful client experience.
- Enable seamless collaboration: Work closely with internal teams—including product, data, and technical—to ensure client needs are met throughout onboarding and ongoing platform engagement.
- Deliver ESG support and insights: Assist clients with ESG reports, support carbon emissions calculations, and track client data in alignment with leading frameworks such as the GHG Protocol, ISSB, and other global standards.
- Stay ahead of the curve: Conduct in-depth research on ESG trends, regulatory updates, and market developments to enhance internal knowledge and provide clients with timely, relevant insights.
- Boost business development efforts: Support the sales team by preparing tailored client proposals, technical documentation, presentation decks, and reporting templates.
- Bridge client needs and solutions: Compile client requirements and collaborate with product and engineering teams to deliver customized solutions and feature enhancements.
- Keep records sharp and up-to-date: Maintain accurate documentation of client interactions, feedback, and engagement history through CRM tools.
- Be a trusted representative: Represent ESGpedia in client meetings, industry events, and conferences, acting as a key liaison between clients and our internal teams.
Ideal Candidate
- Requirements
- Ability to handle multiple tasks while maintaining high customer service standards.
Bachelor’s degree, preferably in Business, Banking, Environmental Science, or related disciplines.
1-3 years of relevant experience in account management, business development, or sales (fresh graduates can also be considered).
Passion for ESG and sustainability is a must. Knowledge of ESG data and regulations is a plus.
Strong communication skills, both written and verbal, with proficiency in English.
Experience with CRM tools, sales systems, and Microsoft Office (PowerPoint, Word, Excel).