Job Responsibilities:
- Bookings of cargo with airlines.
- Explore systems, understand and prepare analysis reports and commentary wider team & stakeholders to make better business decisions.
- Monitor shipments status and update customers timely and effectively.
- Demonstrate and employ a high degree of detail and focus on every job.
- Serve as backup to internal support group.
- Responsible for maintaining timely tracking status accuracy and schedules for all jobs.
- Maintaining internal/external KPIs and SOPs to meet customer requirements.
- Any other ad-hoc additional functions mandated by Management.
Skills / Requirements:
- Minimum 3-4 years of experience in logistics industry.
- Proven experience in negotiating freight rates with carriers.
- Ability to work in a fast-paced and deadline-driven office environment.
- Advanced Excel – build base data tables and use it to create pivot tables, graphs, utilize formulas.
- Knowledge of Import/Export regulations and documents.
- Ability to multi-task, prioritize, and manage time effectively.
- Understanding of profitability and loss and how to plan to drive growth.
- Excellent verbal & written communication skills.
- Coordinate with overseas and local branch for operation and rate issues.
- Required to liaise with Mandarin speaking stakeholders from overseas, proficient in Mandarin will be beneficial.
- Proficiency in Microsoft Office.