About the Role
We are seeking a proactive and service-oriented individual to join our new Chinese Enrichment Centre at Parkway Centre. This hybrid role combines front desk administrative duties with basic IT support responsibilities. The ideal candidate should be organised, tech-savvy, and customer-focused — capable of creating a positive first impression while ensuring the smooth day-to-day operations of the centre.
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About Us
Ai Huawen Learning Centre was established in Singapore by a team of educators and AI specialists. The centre is designed specifically for Singapore’s Kindergarten to Primary 6 students, integrating AI technology to enhance Chinese language learning efficiency and to promote Chinese cultural heritage.
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Key Responsibilities
Front Desk & Administrative Duties
- Greet and assist walk-in visitors, students, and parents in a professional manner
- Handle incoming phone calls, emails, and general enquiries
- Manage student registration, class scheduling, and attendance tracking
- Prepare basic reports, memos, and communication materials for parents
IT Support Duties
- Set up and maintain IT equipment such as laptops and tablets used in classrooms
- Troubleshoot basic hardware and software issues, and liaise with IT vendors when necessary
- Ensure smooth internet connectivity and functioning of classroom tech
- Assist in maintaining digital learning platforms and internal systems
- Provide basic on-site technical support for teachers during lessons or presentations
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Requirements
- Diploma or ITE Certificate in IT/Computing (fresh graduates are welcome to apply)
- Proficiency in Mandarin for effective communication with customers, educators, and Mandarin-based systems
- Strong communication and interpersonal skills
- Basic knowledge of IT products (e.g., computers, software, networking) and troubleshooting skills
- Familiarity with Windows OS and Microsoft Office applications
- Interest in educational technology or AI-based learning tools is a plus
- Ability to work independently and respond promptly to on-site support needs
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Why Join Us?
- Competitive base salary + commission
- Opportunities for training and professional development
- Friendly and supportive team environment
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Apply Now
Send your resume to: admin@rainbowcove.com.sg
Subject line: Application for Front Desk cum IT Support – [Your Name]
Ai Huawen Education Pte Ltd is an equal opportunity employer. We welcome all qualified candidates to apply!