Join Our Team at MBER – Front Desk Receptionist
Location: Mber @ Teck Chye Terrace, Serangoon
Employment Type: Full-time | Shift-based | 5.5 working days (5-day week may be considered)
Salary: $2,000 – $2,500/month
Reports To: Front Office Manager
About MBER
MBER is more than just a place to stay, we are a lifestyle-forward co-living brand built around connection, creativity, and conscious living. We’re reshaping the way people live and work, building vibrant, inclusive spaces where community comes first.
Your Role: Front Desk Receptionist
As the welcoming face of MBER, you’ll be the first point of contact for our residents and guests. You’ll help create a warm, seamless, and professional front-of-house experience, while supporting day-to-day operations and contributing to a thriving community.
What You’ll Do
- Greet residents, guests, and walk-ins warmly and professionally
- Manage check-ins/check-outs, payments, and guest folios
- Handle bookings, calls, emails, and WhatsApp messages
- Respond to guest requests, issues, and feedback in a timely manner
- Maintain accurate guest records and room logs
- Share information on amenities, events, and house rules
- Support and promote in-house events and activities
- Coordinate with housekeeping, maintenance, and sales teams
- Maintain a clean and organized front desk area
- Assist with admin tasks and handle mail/packages
- Report incidents and guest concerns to management
Who You Are
- Friendly, professional, and approachable
- Excellent communication and customer service skills
- Organized, proactive, and able to multitask in a fast-paced setting
- Tech-comfortable – you’re familiar with booking systems and email
- Flexible with shifts (weekends, evenings, holidays if needed)
- Minimum GCE ‘O’ / ‘N’ Level
- Prior front desk experience and PMS knowledge are a bonus
- Passionate about community living and people-focused work
What You’ll Get
- Competitive Salary: $2,000–$2,500
- Growth Opportunities: Be part of a brand with bold expansion plan
- Vibrant Workplace: Work in a dynamic and inclusive co-living community
- Career Development: Opportunities to grow and learn within the MBER team
- Benefits Package: Health insurance and more (details to be confirmed)
Ready to be the heart of our front desk?
Apply now and help us build something meaningful.
Job Type: Full-time
Pay: $2,000.00 - $2,500.00 per month
Schedule:
- Holidays
- Shift system
- Weekend availability
Work Location: In person
Expected Start Date: 01/09/2025