Join JPMorgan's Trade & Working Capital Operations team as the Regional Lead. You’ll lead operations managers and influence a team of professionals, driving continuous improvement and risk mitigation. Enhance your leadership skills while contributing to key initiatives and collaborating with cross-functional teams.
As the Head of Asia Trade & Working Capital Operations within JPMorgan's Payments business, you will oversee the Core & Structured Trade processes, ensuring transactions are executed efficiently, timely, and accurately, while fostering a proactive risk and control culture. You will collaborate with global teams to enhance client satisfaction and lead continuous improvement initiatives. With the responsibility of managing a team of 50 employees across Asia branches and influencing a global team of approximately150 professionals, your role encompasses strategy development, governance, and collaboration with various departments to ensure high-quality delivery and an exceptional client experience.
Job Responsibilities:
- Lead the Asia Trade & Working Capital Operations team, ensuring effective oversight of processes and controls.
- Cultivate a proactive risk and control culture with proven evaluation strategies.
- Ensure quality output to meet all Key Performance Indicators for client satisfaction.
- Foster an inclusive culture to attract, develop, and retain diverse talent.
- Promote continuous learning and development within the team.
- Partner with colleagues across the firm to drive consistent operational practices.
- Collaborate with cross-functional teams to ensure strong focus on quality and delivery.
- Prepare and present reports and recommendations to senior management.
- Drive continuous improvement initiatives and stay current with sanctions and regulatory changes.
- Lead interactions with audit and compliance teams.
Required Qualifications, Capabilities, and Skills:
- Bachelor’s degree in finance or a related field.
- Minimum 10 years of experience within the Financial Services Industry.
- Knowledge of Trade Finance, including Commercial and Standby Letters of Credit.
- Strong leadership and team management skills with proven experience leading global functions.
- Strong analytical skills with the ability to interpret complex data.
- Excellent communication skills, capable of conveying complex information clearly.
- Demonstrated experience in risk management and developing control frameworks.
- Detail-oriented with a commitment to accuracy and quality.
- Self-starter, with the ability to execute in a fast-paced environment.
Preferred Qualifications, Capabilities, and Skills:
- Experience in managing operations and/or risk & controls.
- Experience in data management initiatives.
- Familiarity with Sanctions and Regulatory changes impacting Trade Finance.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.