About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop.
You will partner with the regional and global business leaders, ensuring the people plans are aligned to the business strategy. In this role, you will also influence and steer strategy, driving change to develop people capability and support e-commerce ambition growth plan of market launch, while empowering our talents to grow the company. To be successful in this role, you will understand the business priorities and translate them into a people agenda that supports the business as it grows. You will need a flexible skillset, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. You will work with a diverse and international team cross functionally and regionally.