Responsibilities
- Maintain shared drive for internal staff, servers, and Microsoft Exchange.
- Maintaining IT assets inventory (hardware/software) including HQ Firewall, router, switch, network.
- Maintain all the network and network equipment such as mega-pop and router.
- LAN cabling and setup all the IP and DNS.
- IT Infrastructure and operations support for the entire team.
- Manage information technology and computer systems including implementing database and network designs, installing, and upgrading software, ensuring systems security, and troubleshooting computer issues.
- In charge of thumbprint records and synchronizing new staff records.
- In charge of cables, CCTV, phone lines, hardware inventory, photocopier access and related items.
- Responsible for supporting the work of New Trend Lifestyle and all other subsidiaries including 1st & 2nd level desktop support.
- Maintain high confidentiality of customers data.
- Ad-hoc tasks assigned by management.
Requirements
- Min. Diploma holder in IT discipline with at least 3 years of hands on relevant technical working experience.
- With in-depth knowledge of computer hardware, software, and OS (Windows and macOS).
- Strong analytical, troubleshooting, communication skills needed.
- Competent at documenting standard (SOP) and applications of flow in IT operating procedures.
- Able to cover after-office hours and weekend support if there are any infrastructure issues.
- Able to commence work in short notice.