Manager, Sales Support and Client Service

Key Responsibilities

• Assist in preparing responses to RFPs, and tenders by coordinating inputs and managing timelines.
• Manage the end-to-end sales cycle support, responding clients queries from prospects to aid in the sales process, acting as the local client service contact and faciliate the onboarding of new clients.
• Coordinate and maintain data integrity within the CRM system. Generate accurate sales reports, forecasts, and pipeline analysis for management.
• Work closely with our marketing teams to organise sales and marketing events, prepare marketing materials (in both English and Chinese), and prepare weekly and ad-hoc marketing materials to be sent to clients in the region.
• Ensure timely and accurate completion of all required client reporting on a regular basis.
• Manage ad hoc projects as they arise.

• Bachelor's degree in Business or a related field
• Minimum of 3+ years of proven experience in sales support, client service in financial services industry.
• Self-starter, and thrives on working as part of a team and willing to take accountability and ownership of tasks and projects.
• High level of numeracy and attention to detail.
• High level of integrity and dedication to work in a fast-paced environment.
• Good knowledge of and interest in current economic and financial markets.
• Strong business focus and a proactive, entrepreneurial approach.
• Strong client orientation and the ability to independently solve complex client problems.
• Excellent verbal and written communication skills in English. Proficiency in Mandarin or other languages relevant is a strong advantage.