Responsibilities:
- Plan and execute the migration strategy from Windows 10 to Windows 11 using Microsoft Intune.
- Perform device readiness assessments to identify hardware/software compatibility issues.
- Develop and deploy Windows 11 images and provisioning packages.
- Manage and update device compliance and configuration policies in Intune.
- Create and maintain Autopilot profiles for Windows 11 deployment.
- Implement application packaging and deployment through Intune.
- Monitor, troubleshoot, and remediate deployment failures and post-migration issues.
- Collaborate with security teams to ensure compliance with endpoint protection standards.
- Document technical processes, build guides, and standard operating procedures (SOPs).
- Provide technical support during pilot and enterprise rollout phases.
- Train IT staff and support teams on Windows 11-related procedures and troubleshooting.
Requirements:
- Proven experience with Microsoft Intune / Endpoint Manager.
- Strong understanding of Windows OS internals, especially Windows 10 and 11.
- Hands-on experience with Autopilot, device enrollment, and configuration profiles.
- Experience with Group Policy Objects (GPO) and migration to MDM policies.
- Proficiency in scripting (PowerShell preferred) for automation tasks.
- Experience with application packaging and Win32 deployments via Intune.
- Familiarity with Azure Active Directory (AAD) and conditional access policies.
- Strong troubleshooting and diagnostic skills.
- Excellent communication and documentation skills.