Roles & Responsibilities
- Promote and resolve customer complaints, in a timely and professional manner.
- Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
- Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
- Maintain quality brand image standards as pass evaluations.
- Supervise, and discipline all store employees (and assistant manager) according to company policy.
- Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Monitor cash over/short, inventory shrinkage, and drive offs daily.
- Have the physical ability to perform all duties of a store cashier regularly.
- Manage stock levels, order inventory, and coordinate with suppliers (including Indian product suppliers).
- Monitor sales performance and help implement strategies to meet sales targets.
- Assist with cash handling, POS operations, and daily sales reconciliation.
- Ensure compliance with health, safety, and hygiene regulations.
Understand all information in the daily reporting of store operations.