Working Hours: Monday to Friday, 1:00 PM – 10:00 PM
Alternate Saturdays: 1:00 PM – 6:00 PM
Main Duties & Responsibilities:
- Lead and manage full-spectrum operations for multimodal freight services, including quoting, rate negotiation, cargo booking, shipment execution, and billing.
- Coordinate export, import, and cross trade shipments with co-loaders, ensuring timely updates and smooth execution.
- Ensure compliance with SOPs and IATA regulations for handling dangerous goods and live animals.
- Oversee air/sea freight pickups and deliveries, maintaining high service standards and customer satisfaction.
- Safeguard company property, goods, and customer data; ensure security of office and warehouse premises.
- Respond promptly to calls and emails, and provide proactive support for all shipments.
- Collaborate with Sales to identify and support new business opportunities.
- Participate in standby duty rotation for after-hours emergencies.
- Perform other duties as required for the role.
Requirements:
- Minimum 5 years of experience in freight forwarding
- At least 2 years of sea freight experience
- Class 3 driving license (required)
- Willingness to learn and work PM shift