National Sales Manager, Vision Care

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Job Description:

Johnson & Johnson Vision, a member of the Johnson & Johnson Family of Companies, is currently seeking a National Sales Manager to be based in Singapore.

Johnson & Johnson Vision is committed to improving and restoring sight for patients worldwide. Since debuting the world’s first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Brand Contact Lenses. In 2017, J&J expanded into laser cataract surgery, phacoemulsification systems, intra-ocular lenses, laser refractive surgery, dry eye diagnostic / treatment technology, and consumer eye health and now serves more than 60 million patients a day across 103 countries with its eye health portfolio.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

The National Sales Manager will have responsibility for:

Managing a team of sales individual contributors and/or Supervisors and is accountable for conducting effective performance management. Develops tactical and operational plans for the Vision Care Sales team and supports organizational objectives and business goals.  Allocates resources to meet objectives and goals of the Vision Care Sales who manage the Eye Care Professional customers. Directs operations for strategic initiatives and serves as a primary point of contact for internal stakeholders.

The role will own the business revenue delivery responsibility and key customer relationships in order to grow the Singapore Contact lens market. Ideal candidate is expected to apply a broad knowledge of the organization's products, services and marketing campaigns to work with internal stakeholders and Eye Care Professionals on inclusion of products into the practice, close sales. Consistent business delivery is a key imperative.

As a National Sales Manager, you will:

• Manage a team of individual contributors and/or Supervisors, and is accountable for conducting effective performance management.

• Develops tactical and operational plans to achieve sales goals, and communicates plans to managers, supervisors, and individual contributors.

• Develops & executes business plan that addresses customer & JJVC growth objectives & opportunities ensuring outlet execution of programs with tracking matrix with the objective of growing the CL category.

• Understand customer objectives, shopper, consumer & category trends to optimize plans & business opportunities to engage with customers for implementation of aligned goals.

• Manages and evaluates activities of major independent outlets and negotiation of contracts of major customer accounts.

• Partners with sales leadership to identify quota credit or pay discrepancies.

• Ensures sales compliance to policy and programming and monitors business and compliance practices for all sales.

• Develops effective customer acquisition and retention processes from identifying potential customers to maintaining positive relationships with existing customers.

• Leads and participates in cross-functional groups to establish marketing campaigns, product direction, and productive solutions.

• Responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and budgets.

• Develops technical strategy leading to customer-specific solutions.

• Build and implement growth strategies to deliver business objectives

• Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

• Maintain advanced clinical knowledge of new and growing eye health disease states, advancements in science and evidence in this emerging category, and the business landscape

• Regularly lead others in cases support strategy, model best practice consultative selling techniques, understand competitors' market strategy, and consistently identify and propose new ways to educate customers and topics from which they will benefit (peer to peer engagements, webinars, video lectures, etc.)

• Lead by example, Mentors team members and others on methods to remain objective and to capitalize on evolving circumstances

• Analyze data and prepare reports and presentation as needed.

• Improve customer support capability through efficient planning and scheduling techniques, driving teamwork, maintaining consistent, open lines of communication with external and internal partners

• Demonstrate entrepreneurial spirit and ownership of your territory

• Deliver business results, take the initiative, and persevere to overcome challenges

• Demonstrate of Johnson & Johnson Credo values and a role model of health care compliance, including HIPPA and privacy

• Be part of country leadership team

Requirements:

• Bachelor’s degree required or Masters in Business preferred with at least 7 years of sales experience from healthcare, optometry or Optical Tech

• At least 3 years of team management experience

• Track record of strong business delivery

• Hands-on consultative sales and/or account management experience is required

• Thorough knowledge and understanding of sales applications and principles

• Ability to communicate effectively and build strong partnerships is required

• Strong influencing skills to represent needs of stakeholders to manager

• Strong judgment and balanced decision-making

• Experience in consultative selling is preferred