Job Responsibilities
- Warmly greet and welcome all guests, answer calls, and direct inquiries as needed.
- Engage with customers to recommend and guide them in selecting suitable grooming packages.
- Manage and schedule grooming appointments to ensure smooth daily operations.
- Maintain workplace safety, hygiene, and cleanliness across the grooming centre.
- Address and resolve customer concerns in a professional and timely manner.
- Support the Grooming Team and Doggy Daycare in day-to-day business activities.
- Assist with retail sales, product recommendations, and inventory management.
Requirements & Skills
- 5-day work week (availability required from Fridays to Sundays ).
- Experience in handling and caring for both dogs and cats.
- Proficient in English and Chinese (oral and written) to effectively communicate with Mandarin-speaking clients.
- Strong communication, interpersonal, and problem-solving skills.
- Highly organized with the ability to multi-task in a fast-paced environment.
- Basic grooming skills will be considered an added advantage.
Benefits
- Fixed 13th month salary
- Performance bonus opportunities
- Annual leave increment each year
- Basic salary increment annually
- Professional development and training opportunities
- Employee discounts on products and services
- Company Travel