Job Title: Receptionist
We are seeking an enthusiastic, organised and confident Receptionist in the beauty industry. He/She will be the first point of contact for the clients.
Responsibilities:
- Customer Engagement: Greet and assist customer warmly, ensuring a welcoming and positive experience.
- Call Support: Handle incoming calls and client inquiries with professionalism, providing accurate information and support.
- Administrative Support: Schedule and coordinate appointments across multiple platforms (e.g., WhatsApp, Instagram, phone).
- Payment Handling: Process payments, manage cash registers, and handle retail product sales accurately.
- Customer Care: Address client feedback, resolve concerns, and maintain excellent service standards.
- Basic Marketing Duties: Assist with simple marketing initiatives, social media content, support event/roadshow coordination.
What We’re Looking For
- All are welcome to apply
- Prior experience in call support, customer service, or client-facing roles (e.g., hospitality, retail, sales) is preferred.
- Strong communication skills; confident speaking with clients over the phone and in person.
- Organised, proactive, and able to multitask.
- Comfortable with basic computer and digital platforms (e.g. Google, Gmail, WhatsApp, Social Media, Canva).
- Basic marketing skills or a keen interest in supporting events and roadshows.
What We Offer:
- Positive and supportive work environment.
If you are a people-oriented individual with a passion for customer service, we’d love to hear from you. Apply now!
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union